What Makes Carecall247 Different from Other Providers?

When it comes to choosing a personal alarm service, we know you want more than just a button - you want to feel safe, supported, and truly cared for. With several providers out there, it can be hard to know who to trust. At Carecall247, we do things differently. We’re proud to offer a service that’s not just reliable, but personal, compassionate, and designed around your needs. Here’s what sets us apart:

1. We’re Here for You - 24/7, Every Day of the Year

Emergencies don’t clock off at 5pm - and neither do we. Our UK-based monitoring team is available 24 hours a day, 365 days a year. No matter the time, no matter the day, if you press your alarm, we’ll be there. Whether you’ve had a fall, feel unwell, or just need reassurance, you’ll always get through to a real person who’s ready to help.

2. Friendly, UK-Based Support You Can Rely On

Our monitoring centre and customer service teams are all based in the UK - which means fast, familiar support from people who understand you. We pride ourselves on being helpful, clear, and compassionate, especially when speaking with older adults or vulnerable people who may feel anxious or unsure. We take the time to listen, explain, and support - every single time.

3. Fast, Free Delivery – No Fuss Setup

We make getting started simple. Once you order your alarm, we aim to dispatch it the same day (if ordered before 1pm), with free, fast delivery straight to your door. A signature will be required for any posted devices.

All of our alarms are plug-and-play, meaning setup is quick and easy. Most customers are up and running in minutes – and if you need help, we’re just a phone call away.

Essex-based customers benefit from a personal installation service, so you can have complete peace of mind from day one.

4. No Hidden Fees or Long-Term Contracts

We believe in being upfront. With Carecall247, you’ll find affordable monthly pricing, a one-off setup fee, and no unexpected costs. You’re not tied into lengthy contracts - and if your needs change, you can cancel the service at any time. We also offer a money-back guarantee, so you can try us with confidence.

5. Tailored Options to Suit Your Needs

We know that everyone’s situation is different. That’s why we offer a range of options, including:

• GSM (mobile network) alarms
• Wrist or pendant alarms
• Fall detectors that trigger automatically
• Equipment suitable for use in the home and garden

Not sure what’s best? Our team will talk you through it and help you choose the right setup - with no pressure.

6. Trusted by Families Across the UK

We’re proud to support families up and down the country, helping loved ones live safely and independently at home. From adult children ordering alarms for elderly parents, to individuals recovering from surgery or living with health conditions - Carecall247 is trusted for our personal approach, fast response times, and genuine care. Final Thoughts What makes Carecall247 different? We’re not just another alarm company. We’re a caring team of people, committed to keeping you and your loved ones safe, connected, and supported - 24 hours a day, every day of the year. Ready to get started or want to learn more? Give our friendly team a call or request a free information pack today. We’re here to help, every step of the way.