Customer Services

Got a question, compliment, comment or complaint? Contact our Customer Service Team.
Our Customer Service Team operates Monday to Friday, 9am to 5pm and aim to respond to all queries within 3 working days.


0300 303 2682

provide.carecall@nhs.net

Business Park, 900 The Crescent, Colchester CO4 9YQ

If you would like to know more about Carecall247 we’d love to hear from you. You can reach us by e-mailing, calling or sending us a letter; whatever works for you.


Get in touch online

Carecall247 will use this information to contact you to discuss your enquiry. We won’t pass it to any third parties unless we need to for legal reasons and we won’t use it for direct marketing unless you opt-in below. We’ll hold it in confidence and keep it for six months after we’ve completed the contact with you. You can find out more about your rights and how Wellbeing uses the information here.

We will always treat your personal details with the utmost care and will never sell them to other companies for marketing purposes.