Your personal alarm is there to give peace of mind - and that includes making sure it’s powered up and ready to work whenever you need it. Occasionally, your device may trigger a low battery alert. But don’t worry - Provide Carecall247 has a simple, reliable process to keep you safe and connected.
Here’s what you need to know.
What Happens When Your Device Battery Runs Low?
If your personal alarm device detects a low battery:
- Provide Carecall247 will contact you directly. We’ll get in touch to arrange a test on the device and check how everything is working.
- An installer will be sent if needed. If the low battery alert continues, we’ll arrange for a professional installer to visit and sort the issue — no need to worry about organising anything yourself.
- You’ll always speak to a real person when you call.
- There are no hidden fees or confusing processes.
- We take care of everything, from testing to installation.