From time to time, your personal alarm device may need a quick reset to ensure everything is working smoothly. This is a straightforward process that can often resolve minor issues and get your alarm back to its best in just a few minutes.
How to Reset Your Alarm
- Locate the on/off button – Every Provide Carecall247 alarm device has an on/off switch, usually found on the base unit.
- Switch the device off – Gently press or slide the button to turn off the unit.
- Wait 20 seconds – Give the device time to fully power down.
- Switch the device back on – After 20 seconds, turn the device back on.
- Test your pendant or wrist button – Once the base unit has restarted, press your alarm pendant or wrist button to check the connection. Our team will confirm that your alarm is working properly.