Do I Need Wi-Fi or a Landline for a Care Alarm?

When looking into a personal alarm for yourself or a loved one, one of the first questions people ask is: “Do I need Wi-Fi or a landline to use it?” The good news? With Carecall247, you’ve got options.
Whether you’ve moved away from traditional landlines or don’t have Wi-Fi at home, there’s still a care alarm that’s right for you. Let’s break it down.

  1. Traditional Landline-Based Alarms
This is the classic setup. The alarm base unit is plugged into your landline and connects directly to our 24/7 Carecall247 Monitoring Centre.
When you press your pendant or wrist alarm, the signal is sent through the landline instantly - and our team will speak to you through the base unit’s loudspeaker.

Perfect if you:
  • Have a working landline
  • Prefer a simple, cost-effective setup
  • Don’t need the alarm to work outside the home

  1. GSM (Mobile Network) Alarms – No Landline or Wi-Fi Needed
No landline? No problem. Our GSM care alarms use a built-in SIM card to connect via the mobile phone network, much like a mobile phone. They don’t rely on Wi-Fi or a traditional phone line at all.
This is a great option for people who have moved away from landlines or live in newer properties without one.

Perfect if you:
  • Don’t have a landline
  • Want flexibility in where the unit can be placed
  • Need a plug-and-play setup with minimal installation

  1. Do I Need Wi-Fi for Either Option?
No - Carecall247 alarms do not need Wi-Fi to work. All of our alarm units connect through either a landline or the mobile network (GSM), depending on the model you choose.
That means even if you don’t use the internet or don’t have a router in your home, you can still benefit from our 24/7 monitored support.

Which Option Is Right for Me?
It depends on what’s already in your home and your preferences:
You have... Best option
A landline Landline-based personal alarm
No landline or Wi-Fi GSM (mobile network) alarm
Live rurally? Either – but we’ll check your mobile signal first
Our team can help you choose the best setup based on your location and needs. We’ll also test coverage if you opt for a GSM device, to make sure you’ll have a reliable connection.

Final Thoughts
With Carecall247, getting set up is easy - whether you have a landline, no landline, or no internet at all. We believe everyone deserves to feel safe at home, without worrying about the technology.

Still unsure which alarm would suit your home setup? Give us a call or request a free info pack today - we’re happy to talk you through your options.  

Provide Carecall247 Team

Written by the Provide Carecall247 team.