At Provide Carecall247, we don’t just provide a service, we make a difference every single day. Our mission is to help people feel safer, more supported, and more independent at home or on the go. Whether you’re supporting service users through urgent response, working behind the scenes in our 24/7 monitoring centre, or delivering frontline tech-enabled care, your work matters.

We’re part of Provide Community, an employee-owned social enterprise and Community Interest Company (CIC), meaning every member of staff has a stake in what we do and where our profits go. Over £4.5 million has been donated to community causes so far.

Why work with us?

Meaningful work: You’ll be supporting people when they need help the most
Part of an NHS-trusted organisation rated Outstanding by the CQC
Varied roles: Responder, monitoring team, engineers, admin & more
Opportunities to grow within the wider Provide Community Group
Employee-owned model where profits go back into the community
Wellbeing support and training included

Roles we typically hire:

Urgent Responders (Essex-based)
Monitoring Centre Operators (Remote & office-based)
Installation Engineers (Alarm and key safe installation)
Support Services & Admin
Team Leaders / Supervisors

Being Part of Provide Community

Provide Community is an employee-owned social enterprise. For just £1 you can join 99.6% of our colleagues who share employee ownership. You’ll have the opportunity to vote on business decisions, have a voice at Board level and nominate causes you care about for donations and match funding. You can read more about how we transform lives in the communities we serve in our Social Impact Report here.

Provide Carecall247 is part of the multi-award-winning Provide Group. Find out more about life as a colleague in our Annual report here.

Life at Provide Carecall247

The flexibility and team support here is amazing. I joined as a responder, and now I help train new staff. There’s room to grow

I love knowing that we’re helping people stay in their own homes. It’s more than a job, it’s a lifeline.

Even when it’s quiet, you’re always ready to be that calming voice when someone’s scared, confused or alone.

How to apply

We advertise current vacancies via the Provide Community recruitment portal. Click below to browse open roles or register your interest in working with Provide Carecall247 using the form below.