Why Choose Us?
We’re more than just an alarm provider. We are your partner in staying safe, independent, and supported around the clock.
With over 30 years of experience, we’ve evolved from a local falls prevention team into a trusted provider of 24/7 personal alarm monitoring and emergency response services.
Today, we support thousands of people across the UK, combining advanced technology with a caring, human approach. Our monitoring service is available nationwide, with a rapid-response team on hand for emergencies across Essex. Whether you need a discreet home-based alarm or a GPS-enabled device for safety on the go, we’ll help you find the right solution and support you every step of the way.
Why choose us?
- National coverage with Essex response
- Trusted by NHS and social care providers
- Affordable, flexible plans
- Friendly, highly trained UK-based team
- Specialist lifting equipment and welfare checks in Essex
- End-to-end care: installation, monitoring and response
- Part of Provide Community Group – a not-for-profit, employee-owned Community Interest Company (CIC)
Our team and accreditations
- Fully trained responders and installers
- TEC certified, Police-approved devices
- NHS-trusted partner
- Enhanced DBS checked professionals
How our monitoring works
- Alarm sends an instant signal to our 24/7 call centre
- A trained operator responds within seconds
- We contact a nominated person or emergency services if needed
- Communication is two-way – you speak directly with our team
How our response works (Essex only)
- In-person responders arrive within 45 minutes
- Equipped with specialist lifting equipment
- Provide assistance after non-injured falls or welfare concerns
- Can access your home via key safe if necessary
- Will call family or emergency services if required