Monitoring and Response Plan
Monitoring + urgent response at home
- Everything in the Monitoring Only Plan
- Trained responder visits your home
- Falls assistance without calling an ambulance
Monitoring and urgent response in South Suffolk
Press your alarm and our local team responds: at the monitoring centre within seconds, and at your door when you need hands-on help.
How the service works in South Suffolk
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Choose your alarm
Pendant, wristband or home unit, fitted and tested in your home by our local team.
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We connect you
Your alarm links to our monitoring centre and the South Suffolk response team.
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Help comes to you
A trained responder travels to your home whenever you need help, day or night.
Packages available in South Suffolk
Monitoring Only Plan
24/7 alarm monitoring
- Round-the-clock monitoring centre
- Contacts your family or emergency services
- No long-term contract
Who we work with
- Provide CIC
- Suffolk County Council
- NHS partners
Accreditations
- TSA Quality Standards Framework
- CQC registered
- NHS affiliated
- ISO 27001
What people in South Suffolk say
A real person at the door, not just a voice on the phone. That is the difference.
My daughter lives in London; the response team is my safety net here.